About this Privacy Statement

This Privacy Statement applies to this website which is operated by HYGROVEST LIMITED (ABN:91 601 236 417) under the domain name and “www.hygrovest.com.au” (“HYGROVEST LIMITED Website”). HYGROVEST LIMITED recognises that your privacy is very important to you and that you have a right to control your personal information. We know that providing personal information is an act of trust. We value and take your trust very seriously. Unless you give us explicit consent to act otherwise, the following policy will govern how HYGROVEST LIMITED handles your personal information and safeguards your privacy. HYGROVEST LIMITED is committed to ensuring the protection of your personal information and giving you options regarding who can use your personal information and how it can be used. Our privacy policy is intended to represent industry best practice and comply fully with the Privacy Act 1988 (Privacy Act). In addition to the Privacy Act, HYGROVEST LIMITED is also bound by the General Data Protection Regulation (GDPR). Individuals located in the European Union (EU) may have additional rights under the GDPR.

Information collected

The information collected about you through the HYGROVEST LIMITED website may include:

• information collected when you register or update your details in the Email Alerts area, for example your profile, including identifying information such as your name, mobile phone number, email address, physical address and company information;
• personalisation preferences or requests for information you select as you use the HYGROVEST LIMITED Website, for example the kinds of Alerts you would like to receive and the method of delivery;
• any messages or comments you submit to HYGROVEST LIMITED via the HYGROVEST LIMITED Website, including identifying information such as your name, email address and telephone number, for example any emails collected through the “Contact us” section;
• information submitted to online facilities such as search tools; and
• tracking information we collect as you use the HYGROVEST LIMITED Website including which areas of the site you visit, including your IP address.

You may browse some information- only areas of the HYGROVEST LIMITED Website without providing any personal information, however, we may not be able to provide the full range of services through the HYGROVEST LIMITED if you do not provide the information outlined above.

Security

We use a number of mechanisms to protect the security and integrity of Your personal information. Unfortunately, no data transmission over the Internet can be guaranteed as completely secure. So while we strive to protect such information, we cannot ensure or warrant the security of any information You transmit to us and You do so at Your own risk. Once Your personal information comes into our possession, we will take reasonable steps to protect that information from misuse and loss and from unauthorised access, modification or disclosure.

If You have any questions or feedback about privacy on the HYGROVEST LIMITED Website or this Privacy Statement please contact us at [email protected]

Please note also that HYGROVEST LIMITED may use overseas facilities to process or back up its information. As a result, we may transfer your personal information to our overseas facilities for storage. However, this does not change any of our commitments to safeguard your privacy.

Using and disclosing your personal information

Your personal information is confidential. Our purpose in collecting information about you is to provide you with a better website experience with content and advertising that is more relevant to your interests. HYGROVEST LIMITED will not use or disclose any information about you without your consent, unless required by law (including under the Privacy Act and the GDPR);

1. to implement our terms of service;
2. to protect the rights, property or personal safety of another, any member of the public or HYGROVEST LIMITED; or
3. the assets and operations of the business are transferred to another party as a going concern.

In seeking to give you the most worthwhile experience of our website possible, HYGROVEST LIMITED may use your personal information to send you information and product updates about products or services which you have requested. When you provide your personal information to us, HYGROVEST LIMITED we will give you the choice as to whether or not you wish to receive further information about special offers, promotions, and changes to our products and services. If you indicate that you do not wish to receive these, we will not contact you further for these purposes. Please allow 28 days for your request to be processed.

Disclosing your personal information

We do not disclose information about you to advertisers. Instead, advertisers may give us advertisements and tell us the kind of audience they wish to reach. HYGROVEST LIMITED then takes the advertisement and displays it to users who are most likely to have an interest in the product or service.

HYGROVEST LIMITED and its affiliates recognise the trust you place in us when you give us personal information. In order to operate the website or deliver a service we may sometimes share your personal information with a service partner. We will ensure that those service partners are also bound by the duties of confidentiality and by the same privacy obligations as HYGROVEST LIMITED itself. We will not otherwise disclose your personal information to other companies without your explicit consent.

Our use of cookies

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”), and Google Analytics Advertising Features. This involves the use of first- and third-party cookies to help analyse website usage and provide anonymous demographic and interests data about website visitors. The information generated by the cookies about your use of this website is stored by Google. Google’s privacy policy can be found here: http://www.google.com/policies/privacy/.

You can opt out of Google’s use of cookies by visiting Google’s Ads Settings (https://tools.google.com/dlpage/gaoptout/). And you can opt out of third-party vendor’s use of cookies by visiting the Network Advertising Initiative opt-out page (http://www.networkadvertising.org/managing/opt_out.asp). Most web browsers also allow you to block all cookies, whilst some allow you to block only third-party cookies. Please check your browser settings and help documentation for more information. Please note that blocking all cookies may affect the usability of many websites.

Cookies are pieces of information that a website transfers to your computer’s hard disk for record keeping purposes. Most web browsers are set to accept cookies. HYGROVEST LIMITED uses cookies to make your use of our website and services as convenient as possible. Cookies in and of themselves do not personally identify users, although they do identify a user’s browser. Cookies are useful to estimate our number of members and determine overall traffic patterns through our website.

We may use cookies, web beacons or similar technologies to collect de-identified information about your visits to our website www.hygrovest.com.au (“Website”) for the purpose of improving your experience browsing our Website. For example, when you visit our Website we may collect your server address, domain name, operating system, browser type, pages accessed, documents downloaded, previous visits, referring website, and visit date and time. You may set your browser to disable cookies but some parts of our Website may not function properly if cookies are disabled.

This website also participates in the Twitter Conversion Tracking Program for purposes of serving ads targeted to users’ interests. You may opt out of Twitter interest-based advertising through an applicable opt-out mechanism described here: https://support.twitter.com/articles/20170405 (or any successor URL). Our participation in the Conversion Tracking Program is subject to Twitter’s Policies for Conversion Tracking and Tailored Audiences, at https://support.twitter.com/articles/20171365 (or any successor URL).

General Data Protection Regulation (GDPR) rights

We welcome the GDPR of the European Union as an important step forward in streamlining data protection globally. Although we do not operate an establishment within the EU and do not target any offering of services towards clients in the EU specifically, we intend to comply with the data handling regime laid out in the GDPR in respect of any personal information of data subjects in the EU that we may obtain.

The requirements of the GDPR are broadly similar to those set out in the Privacy Act and include the following rights for individuals residing within the EU:

• you are entitled to request details of the information that we hold about you and how we process it. For EU residents, we will provide this information for no fee;
• you may also have a right to:
  • have that information rectified or deleted;
  • restrict our processing of that information;
  • stop unauthorised transfers of your personal information to a third party;
  • in some circumstances, have that information transferred to another organisation;
  • lodge a complaint in relation to our processing of your personal information with a local supervisory authority; and
  • where we rely upon your consent as our legal basis for collecting and processing your data, you may withdraw that consent at any time.

• If you object to the processing of your personal information, or if you have provided your consent to processing and you later choose to withdraw it, we will respect that choice in accordance with our legal obligations. However, please be aware that:
  • such objection or withdrawal of consent could mean that we are unable to provide our services to you, and could unduly prevent us from legitimately providing our services to other clients subject to appropriate confidentiality protections; and
  • even after you have chosen to withdraw your consent, we may be able to continue to keep and process your personal information to the extent required or otherwise permitted by law, in particular:
    • to pursue our legitimate interests in a way that might reasonably be expected as part of running our business and which does not materially impact on your rights, freedoms or interests; and
    • in exercising and defending our legal rights and meeting our legal and regulatory obligations.

To ensure that your personal information is accurate and up to date, please promptly advise us of any changes to your information. If you are located in the EU and have an enquiry relating to your rights under the GDPR, please contact [email protected].

We will not ‘spam’ you

We may contact you via email and/or SMS or other addresses which you provide to us in order to:

1. Provide you with updated information about our website; or
2. Provide you with other information about our products and services which you may enjoy if you have opted to receive this information

During the process of subscribing and registering for these updates, You will be required to give Us certain personal information such as your Name, Address, Email Address, etc and your preferences regarding the updates sent to You from Our website.

We will not send you ‘spam’ (promotional information) without first asking you whether you wish to have promotional information sent to you. If you are receiving promotional information about HYGROVEST LIMITED and do not wish to receive this information any longer, you may remove your name from our list either by e-mailing us at [email protected] and asking to be removed from our mailing list. Please allow 28 days for this request to be processed.

Changing and deleting the information we have about you

If at any time you wish to change personal information that is inaccurate or out of date as well as your mailing preferences, please contact us by e-mailing us at [email protected] and we will amend this record. If you wish to have your personal information deleted, please let us know in the same manner as referred to above and we will take all reasonable steps to delete it unless we need to keep it for legal reasons.

What to do if you have a problem or question

If HYGROVEST LIMITED becomes aware of any ongoing concerns or problems with content on our website, we will take these issues seriously and work to address these concerns as soon as possible. If you have any further queries relating to our Privacy Policy, or you have a problem or complaint, please contact us at [email protected]

Future changes

Our business will continue to evolve as we introduce new services and features to our website. Because of this, from time to time, our policies will be reviewed and may be revised. HYGROVEST LIMITED serves the right to change its Privacy Policy at any time and notify you by posting an updated version of the policy on its website.

The amended Privacy Policy will apply between us whether or not we have given you specific notice of any change.

Our contact details

If you require access to or seek correction of any of your personal information that we hold, or should you have any queries or require a complaint dealt with about our handling of your personal information, please contact us using the contact details below:

Email: [email protected]

Address: Suite 518, Level 5, 165-167 Phillip Street, Sydney NSW 2000

This Privacy Policy is effective as of 12 November 2018